Last updated: March 2026
1. Introduction
Wood Summer Houses ("we", "us", "our") is committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it.
This policy applies to all information collected through our website at www.woodsummerhouses.com and any communications you have with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Wood Summer Houses is an online price comparison and product listing service for wooden summer houses and garden buildings in the United Kingdom. We are the data controller for the personal information we collect through this website.
If you have any questions about this policy or how we handle your data, please contact us at support@woodsummerhouses.com.
3. Information We Collect
We may collect the following types of personal information:
- Contact information — your name and email address when you contact us via our contact form or by email
- Usage data — information about how you use our website, including pages visited, time spent, search queries, and referring URLs
- Device and technical data — IP address, browser type, operating system, and device type, collected automatically when you visit our site
- Cookie data — preferences, session data, and analytics identifiers stored via cookies (see our Cookie Policy for full details)
- Favourites data — if you use our favourites feature, we store your selected products locally in your browser (we do not store this on our servers)
We do not collect payment card details — all purchases are completed directly through third-party retailer websites.
4. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To improve and personalise your experience on our website
- To analyse website usage and performance using analytics tools (e.g. Google Analytics)
- To monitor and prevent fraudulent or unlawful activity
- To send you marketing communications where you have given your consent
- To comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Legitimate interests — for analytics, website improvement, and fraud prevention
- Consent — for marketing communications and non-essential cookies
- Legal obligation — where we are required to process data to comply with the law
- Contract — where processing is necessary to fulfil a request you have made
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our site. These include essential cookies required for the website to function, and optional cookies for analytics and personalisation.
You can manage your cookie preferences at any time. For full details, please see our Cookie Policy.
7. Affiliate Links and Third-Party Retailers
Our website contains affiliate links to third-party retailer websites. When you click these links, you are leaving our site and the retailer's own privacy policy will apply. We may receive a commission if you make a purchase, but this does not affect your price or the retailer's handling of your data.
We are not responsible for the privacy practices of third-party websites. We encourage you to read their privacy policies before providing any personal information.
8. Google Analytics and Advertising
We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect anonymous data including pages visited, session duration, and traffic sources. This data is aggregated and does not identify you personally.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We may also use Google's advertising services. For more information, see Google's Privacy Policy.
9. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
- Service providers — trusted third parties who assist us in operating our website (e.g. hosting providers, analytics services), under strict data processing agreements
- Legal requirements — where we are required to disclose information by law, court order, or government authority
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiry data is typically retained for up to 2 years. Analytics data is retained in line with the relevant service provider's policies.
11. Data Security
We take the security of your personal data seriously. Our website uses SSL/TLS encryption for all data transmitted between your browser and our server. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
12. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your personal data in certain circumstances
- Right to restriction — request that we limit how we use your data
- Right to data portability — receive your data in a structured, commonly used format
- Right to object — object to processing based on legitimate interests or for direct marketing
- Rights related to automated decision-making — we do not carry out automated decision-making or profiling
To exercise any of these rights, please contact us at support@woodsummerhouses.com. We will respond within 30 days.
13. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
15. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
16. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Email: support@woodsummerhouses.com